How to Use This Site
Help on how to browse and shop online. We have tried to make this website easy to use enabling you to quickly find the shoes you want and order them.
If you have any comments or suggestions, contact us using the message form on the ‘Contact Us’ page.
Browsing the Website
We have a number of ways to quickly enable you to find the shoes you want:
Methods of navigation:
Top button bar provides quick navigation to the following:
Boy’s shoes – Displays boy’s shoes
Girl’s Shoes - Displays girls’s shoes
All - Displays all shoes
Brands – Display’s available brands. Then select required brand and the selected brands shoes will be displayed.
Specials – Display's special offer items
My Account – Display's login and register detail options. If already logged in then account menu displayed.
The side menu bar provides:
Search Box (Type in search request and click on ‘find’ button) – Shoes found in search listed on search page.
Boys shoes - Displays boy’s shoes
Boys Boots – Display's boy's boots
Boys Sandals – Display's boy's sandals
Girls Shoes - Displays girls’s shoes
Girls Boots – Display's girl's boots
Girls Sandals – Display's girl's sandals
Baby Shoes – Display's baby shoes
School Shoes - Displays School shoes
All - Displays all shoes
Brands – Display’s available brands. Click on the required brand and the selected brands shoes will be displayed.
When you have found an item you wish to purchase or see more detail select the item you require by clicking on the item box in the selection page.
The items detail page will appear giving further information on the item and a zoom facility to better view the item. This is done by simply clicking on the item image. If more than 1 image is available click on the ‘Next’ or ‘Prev’ button to view all images.
Placing An Order
On the item detail page select the size you require by clicking on the Size drop down selection.
If the required size does not appear it is ‘Out Of Stock’. Please ‘Contact us’ and we can check to see if we can acquire for you.
Enter the required quantity in the quantity box (Default = 1).
Other options like colour may also be required.
Once all selections are made, click on the green ‘Add To Basket’ button.
The ‘Your Basket ‘ page will appear with your selection on to confirm your selection.
You may now ‘Check Out’ or ‘Continue Shopping’ by clicking on the relevant button.
Select 'Your Basket' page on the ‘Your Basket’ object at the top of the page if not already on the your basket page.
A summary of your basket is displayed with your total cost including any applicable VAT.
Click on the green ‘Check Out’ button.
Note: You will need to be signed in to check out.
Check out page appears and displays your order with your details and delivery address.
Select your preferred delivery option and enter any valid discount code.
You can enter any additional information in the delivery note section.
Please read the term’s and conditions and click the 'Acceptance' button to confirm you understand them. This is a requirement of purchase.
To proceed with the order click on the green ‘Proceed’ button.
The payment selection screen will appear.
Select ‘Sagepay’ (Secure payment gateway)
Please note that we do not hold or record your payment card details.
On clicking the ‘Sagepay’ button the Secure payment gateway shall appear.
Follow the on screen guidance to add your payment card details and confirm the purchase.
Once you have confirmed your order an email will automatically be sent to your account email address.
Further emails will be posted to notify you of despatch or other notifications.
If you wish to cancel the order click on the green ‘Cancel’ button.
This will exit the check out page.
Making A Return
If you are unhappy with your goods in any way, you may return them. Please see our Returns policy on the 'Delivery and Returns' page for more information.
Create an account
Click on the ‘My account’ button at the top of the home page.
A form will appear under the Login section for you to fill in your personal details (any field marked with a * has to be filled in order for you to complete the registration process).
Once you have filled in the relevant fields, enter the security number in the box beside the security code display.
Please read statement in text box above the green ‘Confirm button to ensure you understand agreement.
Then click on the green ‘Confirm’ button.
A page will appear confirming creation of your account and showing your username and password.
An email will also be sent to you to confirm your account.
Once you have created an account, you can log in to it by clicking on the 'Login/Register' link or the ‘My Account’ button at the top of each page.
The 'My Account' page will appear and the login section is at the top of the page.
Entering your username (Usually your email address) and password in the relevant entry boxes.
Click on the green ‘Sign In’ button to Login.
Once logged in your username will appear at the top of the screen to confirm login.
Also the ‘My account menu’ page will appear.
This page provides the following options:
Edit Account Details
Edit Billing Address
View Order History
My Wish List
To log out of your account, simply click on the ‘Log out’ link at the top of the page beside your username or in the 'My Account' page.
Subscribe/unsubscribe to a newsletter
On the left side menu bar under Information click on the ‘News’ link, you will see a list of our current newsletters.
Under the news letter is a ‘Join Mailing List’ section. Simply fill your email address in the box and click on the green ‘Sign Up’ button.
To unsubscribe simply email us at firstname.lastname@example.org and we will remove you from the mailing list.
If you wish your account to be removed from our list simply email us at email@example.com and we will remove your account.
Create/view a wishlist
When you are viewing a product that you would like to add to your wishlist, simply click on the ‘Add to wishlist’ button. You can find this on the right hand side of the page, below the product detail list.
Once you have successfully added an item to your wishlist your ‘Wishlist' page will appear confirming this.
To view your 'Wishlist', simply click on the ‘My Wishlist’ link on the ‘My Account’ page.
Note: You will need to be logged in to add to and view your Wish List.
Find information on Shoe Size Guide
Information on shoe size guides can be found on the left menu bar under the Information category and click on the ‘Size Guide’ link.
Have your questions answered
On the bottom of each page you will find buttons to provide you with information as follows:
About Us – Displays Company information
Contact Us – Displays how to contact KidsShoes2u.
Terms And Conditions – Displays KidsShoes2u Terms and Conditions
Delivery & Returns - Displays KidsShoes2u Delivery & returns information
Sitemap – Index of website pages. Click on page link to access a page.
Help – Displays information on use of this website.
Learn more about KidsShoes2u
On the bottom button bar, at the right hand side, you will find a button called ‘About Us’. This button opens a page about KidsShoes2u.
Further details can be found at the bottom of the 'Terms and Conditions' page.
If you have any questions or comments about the site, you can get in touch via the ‘Contact Us’ page.
Comment on this site
Customers can let us know their thoughts on the site or any of the products by filling in the message form the 'Contact Us' page.